Terms and Conditions (T&Cs)

Terms and Conditions for the Rental of the Holiday Home Little Oasis Krk
Kras 127, 51514 Dobrinj, Croatia

§1 Booking / Booking Confirmation

Please submit your booking request via our online booking form or send it in writing to little.oasis.krk@gmail.com, or contact us by phone at +385 91 6193849.

If the requested holiday home is available for your desired period, you will receive a written booking confirmation together with the invoice.

The reservation becomes legally binding upon receipt of the booking confirmation and payment of the required deposit (see §2).

The guest is obliged to verify the accuracy of the booking confirmation. If the contents of the booking confirmation differ from the booking request and the guest does not object without undue delay, the contents of the booking confirmation shall be deemed contractually agreed.

§2 Payment Terms

A deposit amounting to 20% of the total rental price is due immediately upon booking through our website. The remaining balance must be paid no later than 20 days before arrival. For short-notice bookings, the full payment is due immediately upon receipt of the invoice.

If payment has not been received by the due date and is not made within a reasonable grace period granted by the provider, the provider shall be entitled to withdraw from the rental agreement. In this case, the original due date shall be deemed the date of cancellation, and the guest shall be liable for the cancellation charges set out below.

All payment-related costs shall be borne by the guest. Any bank transfer fees are the responsibility of the guest. The full invoice amount must be credited to our bank account free of charges. We accept payments exclusively by PayPal, bank transfer, or cash by prior arrangement.

Cancellation Policy

Cancellation up to 30 days before the agreed arrival date is free of charge. Any deposit already paid will be refunded in full.

If the booking is cancelled less than 30 days before the arrival date, the deposit will be retained.

If the booking is cancelled 20 days or less before the agreed arrival date, or in the event of a no-show, the full rental amount is due. Any deposit already paid will be credited against the total amount due.

§3 Arrival and Departure

On the day of arrival, the holiday home is available from 4:00 p.m. onwards. If arrival is expected after 8:00 p.m., this must be arranged with the landlord in advance. The handover of the keys takes place at the holiday home.

No claims for damages may be made if, in exceptional circumstances, the holiday home cannot be occupied punctually at 4:00 p.m.

On the day of departure, the holiday home must be vacated by 10:00 a.m. The landlord reserves the right to charge for late departure.

Before departure, the holiday home must be left in a clean and tidy condition. Dishes, glasses and kitchen utensils must be washed. If a dishwasher has been used, the washing cycle must be completed and the dishwasher emptied. All rubbish bins must be emptied and the refrigerator cleared of all food and personal items.

§4 Holiday Home

The holiday home is handed over by the landlord in a clean and orderly condition and with a complete inventory. Should any defects exist or arise during the rental period, the landlord must be notified immediately.

The guest is liable for any damage caused by themselves to the holiday home or its inventory, including but not limited to broken crockery, damage to flooring, furniture, or other furnishings.

The inventory must be treated with care and may only be used within the holiday home. The guest is also responsible for the actions of accompanying persons and fellow travelers. Any damage must be reported to the landlord without delay. The guest is obliged to cooperate in the prompt and proper settlement of any damage claims.

Damage caused by force majeure is excluded from the guest's liability.

In the event of any breach of the rental agreement, including but not limited to unauthorized subletting, exceeding the maximum occupancy, disturbing the peace, or failure to pay the full rental price, the landlord is entitled to terminate the rental agreement with immediate effect. Any rental payments already made shall remain with the landlord.

If the guest has personal liability insurance, any damage should be reported to the insurance company. The guest shall provide the landlord with the name and address of the insurance company as well as the policy number.

§5 Stay

The holiday home may only be occupied by the persons named in the booking confirmation. In the event of non-compliance, the landlord is entitled to terminate the rental agreement with immediate effect.

Subletting or making the holiday home available to third parties is not permitted. The rental agreement may not be transferred to another person.

By making the payment, the guest acknowledges and accepts these Terms and Conditions as well as the House Rules of Little Oasis Krk.

Smoking is strictly prohibited inside the holiday home and in the swimming pool. In the event of a violation, the landlord may charge a cleaning fee of EUR 500. Smoking is permitted on the terrace and in the garden.

The landlord provides the guest with access to the internet. The guest undertakes not to use the internet connection for illegal downloads or any other unlawful activities. Use of the Wi-Fi is at the guest's own risk.

The landlord accepts no liability for the loss of or damage to the guest's personal belongings of any kind, including motor vehicles.

In the event of violations of these Terms and Conditions or the House Rules, the landlord is entitled to terminate the rental agreement immediately without notice. In such cases, the guest shall have no claim to a refund of the rental price or to any compensation.

§6 Withdrawal by the Landlord

Should the landlord be required to cancel the booking due to force majeure or other unforeseeable circumstances beyond the landlord's control (such as accident or illness of the hosts) that make fulfillment of the rental agreement impossible, the landlord's liability shall be limited to the reimbursement of payments already received.

In the event of a justified withdrawal by the landlord, the guest shall have no claim for damages. In particular, the landlord shall not be liable for travel expenses, accommodation costs, or any other consequential damages.

After the rental period has commenced, the landlord may terminate the rental agreement without notice if the guest, despite prior warning, persistently disturbs other guests or otherwise seriously breaches the rental agreement to such an extent that immediate termination is justified.

§7 Liability of the Landlord

The landlord shall be liable, within the scope of the duty of care of a prudent business operator, for the proper provision of the holiday home.

The landlord shall not be liable for any interruptions or failures in the water or electricity supply, nor for any events or consequences resulting from force majeure.

§8 Written Form

No agreements other than those set out in this rental agreement shall apply.

These Terms and Conditions shall be deemed accepted upon payment of the required deposit.

§9 Severability Clause

Should any provision of these Terms and Conditions be or become invalid or unenforceable, this shall not affect the validity of the remaining provisions. The invalid provision shall be replaced by a valid provision that most closely reflects the economic purpose and intent of the original provision.

§10 General Provisions

The guest agrees to the processing of their personal data to the extent necessary for the performance and administration of the contractual relationship.

Little Oasis Krk

These Terms and Conditions are governed by the laws applicable at the location of the holiday home, unless mandatory statutory provisions provide otherwise.